Respecting your privacy
Simply Charmed Jewellery & Gifts recognizes that your privacy is very important to
you and that you have a right to control your personal information. We know that
providing personal information is an act of trust and we take that seriously. Unless
you give us explicit consent to act otherwise, the following policy will govern how
we handle your personal information and safeguard your privacy. Simply Charmed
Jewellery & Gifts is committed to protecting your personal information and giving you
choice in who can use your personal information and how it can be used.
How we use the information we collect
When you visit our site, there are certain details we require from you to be able
to provide our services. We need to know your name and email address. We also need to
know your billing address, telephone number, and your debit/credit card details.
We gather this information to allow us to process your order. The relevant
information is then used to maximize the effectiveness of our services, and to
increase the speed with which transactions are conducted.
Simply Charmed Jewellery & Gifts may from time to time use your personal or
corporate information to send you direct marketing material by email or post.
We will not use or disclose any information about you without your consent, or
access your communications on our websites, unless:
- Required by law;
- We believe it necessary to provide you with a service which you have requested;
- To implement our terms of use; or
- To protect the rights or property of Simply Charmed Jewellery & Gifts
By ordering online and confirming your acceptance of our terms and conditions, you
declare that you are the person named on the credit card and have permission to use
it. If we believe an order is fraudulent, we may release your details to the
appropriate authorities.
Simply Charmed Jewellery & Gifts and its affiliates recognize the trust you place
in us when you give us personal information. In order to deliver the service you have
requested we may sometimes share your personal information with an affiliate or
with a service partner (such as our couriers or mailing houses). We will not give any
of your personal information to advertisers or any other organisation without your
express consent.
Promotional email
If you are receiving promotional information about Simply Charmed Jewellery &
Gifts and do not wish to receive this information any longer, you may remove your
name from our list either by following the 'unsubscribe' link in our newsletter, or
emailing us at
querys@simplycharmed.com.au and asking to be removed from our mailing list.
Removal will be within 24 hours of your request.
Storage & security of your personal information
Simply Charmed Jewellery & Gifts will endeavour to take all reasonable steps to
keep secure any information which we hold about you, and to keep this information
accurate and up to date. Your information is stored on secure servers that are
protected in controlled facilities.
In addition, our employees and the contractors who provide services related to our
information systems are obliged to respect the confidentiality of any personal
information held by us. However, we will not be held responsible for events arising
from unauthorised access to your personal information. You can also play an
important role in keeping your personal information secure, by maintaining the
confidentiality of any password and accounts used on this website. Please notify us
immediately if there is any unauthorised use of your account
by any other Internet user or any other breach of security.
We have in place various security procedures to safeguard your personal i
nformation, including secure server software for encryption of your credit card
information, and digital server identity technology to ensure that your connection to
us is secure. Firewalls are used to block unauthorized traffic to our servers.
Links to other websites
We provide links to other websites. These linked sites are not under the control
of us, and we cannot accept responsibility for the conduct of companies linked to our
website. Before disclosing your personal information on any other website, we advise
you to examine the terms and conditions of using their websites. Please note that
separate privacy policies apply to the use of sites linked to ours. Before disclosing
your personal information to any linked sites you should read the relevant policy or
terms of use.
What to do if you have a problem or question
If we become aware of any ongoing concerns or problems with our site or any linked
sites, we will take these issues seriously and work to address these concerns. If you
have any further queries relating to our privacy policy, or you have a problem or
complaint, please contact us at
querys@simplycharmed.com.au
Alterations to policy
From time to time, our policies will be reviewed and may be revised. We reserve
the right to change our privacy policy at any time and notify you by posting an
updated version of the policy on this website.
Privacy of children
It is important that any information provided or purchases made by children have
the consent of parents or guardians.
Your consent
By submitting your information you consent to the use of that information as set
out in this policy. We welcome your views about our web site and privacy policy. If
you would like to contact us with any queries or comments please send an email to:
querys@simplycharmed.com.au |